Who is online
The realm itself says who is logged in: it marks a character online when the game server accepts the session and clears it when the session ends. This page reads that flag, it does not watch traffic.
0 characters online.
The realm is answering and says nobody is logged in on it right now.
Side is this site's reading of a race: the realm's character table has no side column, so an unfamiliar race is counted and named by number and given no side at all.